Associa Management must be called on all requests for tracking purposes. Maintenance requests are prioritized and service dates are scheduled by Associa Management. Follow-up with Associa if you have questions regarding the schedule, performance, or quality of the requested work. Please contact our Community Association Managers, Sharron McCormick or Genal Pratt at 734-973-5500.
You can submit a maintenance request by phone, 734-973-5500, or online through the Associa website: http://access.associawebsites.com/AssociaAccess/.
You must submit a modification request any time that you intend to make changes that could directly effect the integrity, aesthetics, or safety of the property and other residents (i.e. structural changes/common walls, electrical, plumbing, HVAC, windows & doorwalls, balconies). Often these changes also require permits from Ypsilanti Township and should always be done by licensed and insured professionals. Failure to seek approval of modifications prior to starting work could result in penalties, fines and legal action.
This Cliffs 2 Responsibility Matrix describes what areas co-owners are responsible for as opposed to the areas that the association is responsible for.
Some examples of projects that require a modification form:
- Installing a ceiling fan
- Installing new windows or doorwalls
- Installing a new furnace or air conditioner (Condenser Regulations)
- Remodeling a bathroom (new sink, toilet or tub/shower)
All modification requests must be submitted to the Board prior to the next board meeting. The co-owner may also attend the meeting to share any relevant information about the request. The request will be reviewed and a decision will be communicated to the co-owner in writing.